But I am very surprised that since the first one in 1960–my political consultant friends like Mike O’Neil like to say Nixon […]
Great Clients: Meet Tess Cacciatore of GWEN.
October is Domestic Violence Awareness Month. On Wednesday Bennet Kelley, host of the Cyber Law & Business Report, interviewed Tess Cacciatore, co-founder […]
The Risks of Poltiical Cartooning: Low-Information and Low-Vibe Voters, and Why U.S. Presidential Debates are Good.
When I was in high school, I was the senior class president of a graduating class of about 200 students where sometimes […]
Biden v Ryan Debate: What We Thought.
A post-mortem piece on Thursday night’s Biden-Ryan? A few of you asked–and so thanks. I will try to do a longer post […]
Debate Prediction: Joe Biden Over Paul Ryan By Two Touchdowns; Ryan Way More Annoying.
In tonight’s vice-presidential debate in Kentucky between two talky Irish Catholic guys, Joe Biden, about to turn 70, will triumph over but […]
The Customer Experience: Should retail buyers just start creating their own?
When the seller won’t give the customer a better service alternative or a choice, and its competition is just as bad, nothing […]
The Customer Experience: We’ve got one for you right here, Jack.
And it’s the new Emoki animal ears “you control with your mind”. Yeah, that’s right. But this is no snake oil salesman’s […]
My Marrakesh: Tales Of a Designing London–and A New World Order.
Our friend Ms. Maryam has been on an elegant London jag. As usual she’s writing wise but sensual narrative vignettes–but lately they […]
The Customer Experience: Can it get much worse?
Paying customers at counters and on phone lines everywhere should start to act up–and demand better service and treatment. Maybe get a […]
Horse Race: Debate Night 1 Belongs to Mitt Romney.
Whether I like it or or not, Mitt Romney did well last night and, for the time being at least, completely destroyed […]
Prediction: Mitt Romney “Wins” First Debate.
No, it’s not wishful thinking. It just makes sense. As I type, Mitt Romney, who is often dull but hard-working and mega-bright, […]
HBR: “The Rise of the General Counsel.”
GE’s former general counsel Ben Heineman, Jr. has this one right. See his “The Rise of the General Counsel” appearing last week […]
If Mitt Romney can show me he’s got one tiny kinky homeboy streak of this Detroit band in him, I still might vote for him.
Detroit is Mitt Romney’s city, too. He spent his first 18 years there. In 1965, five years before this performance at Wayne […]
If You or Your Clients Plan to Do Business in Africa, Please Read This First.
Martin Meredith’s The Fate of Africa: A History of Fifty Years of Independence, 750 pages (2005, Perseus Books Group).
Battle of Two Old Titans: King Coal v. Growing, Getting-Cheaper, Cleaner, Princely Natural Gas.
Justin Sullivan/CSM If you follow the news, you can hardly ignore the news that there is a lot more accessible natural gas […]
If you are doing business in Canada or America, then please get this book: Legal Aspects of Doing Business in North America (2nd Edition).
Here’s a book about doing business and making investments in Canada and the United States America that businesses and law firms–especially non-North […]
King Coal v Cheaper, Cleaner Natural Gas.
If I really think about it, most days of my law practice have had something to do with fossil fuels: various forms […]
If you missed–or just don’t get–Burning Man 2012, see this one by Leah Lamb.
There is a reason that down through history the desert has been a canvas, a testing ground and a place of new […]
If you missed or just don’t get Burning Man, do see this one by Leah Lamb.
There is a reason that down through history the desert has been a canvas, a testing ground and a place of new […]
All Hail The Charon QC Van Rouge Tour: A Modern Legal Domesday Census, Sort Of, Starting With Kent.
It will be a real pleasure to get out and talk to lawyers and non-lawyers all over the country to see what […]
Congratulations, Geeklawyer and Jess.
The House of Geeklawyer announces the arrival of a new 8.5 pound male litigator. 20th Century Fox
The Miracle, Ecstasy & Cost-Efficiency of Repeat Business: General Motors.
In The Detroit News: “GM To Target Product Loyalty“. Excerpt: Alicia Boler-Davis [GM Vice President for Customer Experience] said GM has launched […]
“The Obama Movie” made me like and admire President Obama even more. Go figure.
Me? I thought the movie portrayed the President as a savvy internationalist who understands that the current acceleration in the collide of […]
L’Shana Tova.
Happy New Year, y’all. In one tradition I love, it’s the celebration of the beginning of everyone’s world and an opportunity for […]
Great Customer Service? Superior Work? You Just Give Blood, Jack.
That’s. All. There. Is. Jack.
Your 3rd-rate satire is my fighting/killing words, sir.
Multicultural Islam or multicultural anything non-Western: Do not hold your breath. I was in Los Angeles for a day–and by the time […]
Your 3rd-rate satire is my fighting/killing words, sir.
Multicultural Islam or multicultural anything non-Western: Do not hold your breath. I was in Los Angeles for a day–and by the time […]
Special Breaking Recession Survival Tip: If someone refers work to your firm, thank them.
I’ve come to the conclusion that it’s not natural for most of us to remember who refers us good work or good […]
Special Breaking Recession Survival Tip: If someone refers work to your firm, thank them.
It’s perhaps not natural to always remember who refers you work. For that reason, strain to make it a habit (1) to […]