“Name’s Brad, I’m a Lawyer–Buy You a Drink?”
Most of this week I’m in Pittsburgh, City of Bridges, and for reasons I could never quite fathom a town of remarkably […]
Most of this week I’m in Pittsburgh, City of Bridges, and for reasons I could never quite fathom a town of remarkably […]
Surrounded much of the time by corporate tax people, I’m on the lookout for tax blawgs in US and abroad. And here’s […]
There is no shortage of posts these days about the truly cross-cultural challenges of better client service. We start with better client […]
Blawg Review‘s global expansion of the digital conversation continues. And in a big way. The first non-US host of Blawg Review ever, […]
From Jim Calloway’s well-regarded Law Practice Tips Blog, here is the June 20 post “What Creates Client Satisfaction? Meeting Expectations“. Two excerpts: […]
Here are five nice follow-ups on Blawg Review #65 which echo the “hey, let’s all get un-insular” point we at WAC? were […]
On July 12, 1986, around 1:30 AM EST, I had my last drink. By that, I mean my last Heineken, Jameson, wine, […]
MILAN, Italy – Along with age-old issues like how did the Universe begin, what is reality and is the refrigerator light always […]
American client-centric blogs seem to be on a big roll. At his The Legal Marketing Blog, Tom Kane reprises his Top Ten […]
Here’s a fine post on a favorite subject from one the best client-centric blogs out there. Lawyer-consultant Allison Shields at LegalEase wonders […]
Happy Birthday, America. Yesterday my British friend Justin Patten at Human Law posted Britain falls out of love with America – Is […]
Blawg Review, which weekly samples the best of the previous week’s legal weblog posts, is out. This week’s Blawg Review #64 is […]
Sure it can. If you live in or can somehow access the San Diego market on Sirius, tune into “I’m There For […]
Yorkhill Law Publishing, an arm of the respected Center for International Legal Studies in Salzburg, Austria, recently released the 2006 update of […]
Here’s a first-rate primer on international arbitration by lawyers from DLA Piper’s London and New York offices. It appeared June 26 in […]
Terrific post by Jim Calloway at his respected Law Practice Tips Blog on perhaps the most difficult of all client/customer tasks: creating […]
Clients. If you are interested in getting and keeping good ones, and deepening your relationships with them in ways that aren’t shrill […]
Here’s a simple way to get a litigation client to stay on with your firm for non-litigation work. Trial lawyers are constantly […]
This column by Newsweek‘s Richard Wolffe and Holly Bailey appeared yesterday in Newsweek online. My two cents is that the column understates […]
To follow up on earlier posts over the past few months, WAC? is calling for suggestions of active legal weblogs from or […]
In advertising, never attack your own industry. I read that long ago. But in 1998–when people started to realize that a combination […]
At times, but rarely, I have mixed emotions about Letting Markets Solve Everything. I used to joke that I would return to […]
We live in a world that never sleeps, and now it combines the ancient with the digital. I left Manchester three days […]
Later today I leave for Chicago, then to Manchester, England for a couple of days, and finally for points further north and […]
In a couple of years, your clients won’t care, and it may even backfire. Don’t get me wrong. Those two 28-year-old ex-Supreme […]
What about a “Chief Value Officer”? So we’re back to the subject of King Billable Hour and whether lawyers can devise efficient […]
For years our firm has acted for clients in the Americas and Europe–but only recently in Asian markets and China, where we […]
We learn from Point of Law and Robert Ambrogi that the Times of London–the Murdoch publication which announced plans to enter the […]
Click here. Since we are talking in European stereotypes here, note that this tragedy occurred in traditional, old-fashioned Vienna, Austria. Our thanks […]
